Your loyalty will be rewarded! This is how our bonus system works:


  • You will receive one bonus point for every 1.00 euros worth of goods (excluding shipping costs). Example: With a purchase of 20.00 euros (plus shipping costs) you will receive 20 bonus points.
  • From 0.51 euros you receive a full bonus point. With a goods value of 19.51 euros you will receive 20 points, with 19.49 euros you will receive 19 bonus points.

 

  • The bonus points collected with an order will be credited to your customer account no later than 14 days after receipt of payment and can then be redeemed immediately.
  • The points are redeemed during the ordering process at the checkout.
  • There you can choose how many bonus points you would like to redeem for the order.

 

  • A bonus point is worth 10 cents. 10 bonus points are worth 1.00 euros.
  •  Bonus points can be redeemed for every order for all products, but  not for shipping costs.
  • Vouchers/bonus points  do not lead  to a reduction in the original item price.
  • Please note that the customs value/EU tax value of the imported goods may depend on the item price and vouchers will not be taken into account.
  • For technical reasons, only a full euro amount (e.g. 12.00 euros, but not 12.20 euros) can currently be redeemed as the maximum amount.
  • You can view your current points balance and an overview of how many points you have collected or redeemed with each order in your customer account at any time.
  • Paying out bonus points is generally not possible.

 

General conditions of the bonus points program

The following conditions apply to collecting the corresponding bonus points, redeeming them and expiring the bonus points:

 

§ 1 Eligibility to participate

All customers who have registered in this shop and therefore have a customer account are eligible to participate.

 

§ 2 Acquisition of bonus points; Points account

1.  Bonus points are generally acquired with every order (unless the acquisition of bonus points as part of time-limited special promotions is not explicitly excluded). The bonus points will be credited no later than 14 days after payment and dispatch of the respective order. The amount of points to be credited depends on the total amount of the customer order (less any shipping costs, any other discounts and bonus points redeemed for the order). For every 1 euro order value you get one bonus point. The expected number of bonus points for the respective order is displayed in the order overview.

2.  Every eligible customer has a points account. The points balance can be viewed under “My Account” after registration.

 

§ 3 Redeeming bonus points

Bonus points can only be redeemed in connection with a subsequent order (follow-up order). After the customer has placed any number of items in the shopping cart, the customer can use a slider in the check-out area to convert the bonus points into a voucher and apply it to the current order. Depending on the points balance, the redemption of points is limited to every full euro up to the total amount of the customer order, excluding any shipping costs.

 

§ 4 Transfer, cancellation, forfeiture

1.  Bonus points are tied to the respective customer account and cannot be transferred. Conversion of bonus points and subsequent payout are excluded.

2.  The seller can cancel the crediting of bonus points if the requirements for the acquisition of bonus points no longer apply (if the purchase contract is withdrawn, the purchase contract is revoked or the contract is cancelled), the seller made an incorrect booking or there is misuse by the customer.

3.  If the customer account is deleted, regardless of the reasons for which the customer is responsible, all bonus points expire without replacement.

 

§ 5 Validity of bonus points, expiry

The bonus points are valid for 36 months from the date of credit and can be redeemed for a subsequent order. They then expire without replacement.

 

§ 6 Termination, change of conditions

The seller reserves the right to discontinue or change all services or conditions associated with this bonus points program within a reasonable period of time - if there are important reasons.

29. November 2019